Web solutions
Data Solutions Group offers cutting-edge solutions that combine technology, experience and common sense. As leading web solutions provider, we push the boundaries of online technology with every project we run.
Web-based services
These offerings allow organisations to effectively manage and analyse their data. They are forward-thinking, future-proof solutions designed to eliminate paper processes. By streamlining data into a visual, accessible online format, they will change the way you work. Each of them utilises the vast power of Internet Technology.
What we do
- Develop bespoke web solutions
- Create, design and build unique, branded information portals
- Facilitate mass web data collection, collation and reporting projects
Our portals create unique online environments for users to collect, understand and share information and data.
Collaboration portals
The collaboration portal allows project teams to share ideas and information. They encourage a unified approach, so teams can easily work together to manage and deliver their research projects.
Data Solutions Group develops and builds bespoke offerings that can include relevant research and communications materials as well as background information and tools.
Each custom-built collaboration portal offers a branded, easy-access dashboard where stakeholders can view a range of outputs in a unique, online environment. These portals offer such a wide range of organisational and practical benefits, that they are quickly becoming a fundamental part of all research projects.
They can be used by organisations and businesses to serve a number of purposes including:
- Customer experience portals
- Guest satisfaction portals
- Employee engagement portals
We have successfully developed collaboration portals for the following clients:
Data discovery portals
The data discovery portal provides a platform for busy managers to analyse and interpret information, acting as a central hub for key business data within the enterprise.
Many organisations have collected a wealth of data from a wide range of sources, but struggle to collate it and put it to good use. The data discovery portal allows you to gather everything you need in one place.
Data examples could include:
- Research results
- Business performance and turnover information
- Customer satisfaction data
- Key Performance Indicators (KPIs)
The solution allows organisations to explore a range of hypotheses such as:
- The links between employee engagement and customer satisfaction
- How employee engagement and customer satisfaction influence KPIs
- The links between customer satisfaction, profitability and repeat business
- A wide range of other correlations
Data collection, collation and reporting
An online data collection solution is an ideal way to efficiently manage your organisations’ information.
Our services deal with data capture, data collation and data reporting. They allow clients to fully automate paper processes into streamlined, cost and time efficient solutions.
Like all our web offerings, the online data solutions are designed on a case-by-case basis. We adapt the solution according to a number of variables including:
- Data entry including validation, business rules and workflow
- Process used for capturing the data (phone/mail/interview)
- Person entering the data (public/front line staff/management)
- Company objectives and expected output
Our portfolio
We have created online data solutions for a range of prestigious clients including:
Web analytics
Though web analytics are becoming an increasingly important part of organisations’ operations, it is estimated that around 70% of users do not understand how to gain meaningful insights from the data they collect.
Understanding web visitors
We offer a comprehensive evaluation service to help you truly understand the analytical information you gather through website analytics. Data Solutions Group will provide your organisation with actionable recommendations leading to a return on investment.
Actionable insights
There is an increasing convergence between web analytics, business intelligence and market research. Looking at these three datasets together will give you a more holistic view of your customers.