quality policy

Quality accreditations

  • ISO 9001:2008: The design, development, deployment and support of web-based applications, databases, data extracts and ORC International IT network infrastructure. Certificate number: 0411
  • ISO27001:2005: The information Security System relating to the Provision of Services for the Data Solutions Group and central supporting functions of HR, Facilities and IT. Certificate number: 0493
  • ISO 20252:2006: Data collection, data processing and research activities.
    Certificate number: 0463
  • IQCS: Data collection, data processing

Legal compliance

Registered with the Information Commissioners Office for the collection and use of data in the following categories:

  • Consultancy and advisory services
  • Trading/sharing in personal information
  • Advertising, marketing and PR for ORC International
  • Advertising, marketing and PR for our clients
  • Market research
  • Staff and administration
  • Accounts and records
  • Registration number: Z4817392

Investors in People accreditation

Investors in People (IiP) is a national standard awarded to organisations that place the development of staff at the heart of their business strategy. It is based on the view that organisations that train and develop their staff are the best equipped for success. We achieved accreditation for this important standard in 2000 and received highly positive feedback in the following areas:

  • Communication
  • Our appraisal process
  • Strong management support
  • Use of the annual employee survey

  • web solutionsweb solutions

    • Bespoke web solutions
    • Data collection, collation and reporting
    • Information portals
    • Web analytics

  • data solutionsdata solutions

    • Data management
    • Database design
    • Database reporting
    • Data warehousing

  • Professional ServicesProfessional Services

    • Consultancy
    • Business requirements
    • Information modelling
    • Hosting